> ## Documentation Index
> Fetch the complete documentation index at: https://docs.occtoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handle incoming user requests

New user requests are placed in a pending state until handled. In the top right corner, you have the option to ‘Review and approve’ or ‘Reject’ a pending request.

<img src="https://mintcdn.com/occtoo/DJmYfP-0T8zzruR8/images/guides/partner-zone/manage/partners-incoming-req2-7caa108af85fc81846d4b861fdde549a.png?fit=max&auto=format&n=DJmYfP-0T8zzruR8&q=85&s=e98dbc9942f6ca28a6cadad6e93c3159" alt="An image from the static" width="605" height="150" data-path="images/guides/partner-zone/manage/partners-incoming-req2-7caa108af85fc81846d4b861fdde549a.png" />

The ‘Review and approve’ option asks for some user-specific information in a pop-up window before the user can be registered to a Partner:

* Partner - Choose the Partner the user belongs to.
* Assortment - Choose the right level of assortment which shall be visible to that user.
* Default language - Choose the default language used by the user.

The red cross is the 'Reject' button. Click this in order to remove or reject an incoming request.


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